Strengthening Dealer Loyalty Through Digital Transformation

A major crop protection brand in India was struggling with low dealer retention and inefficient manual incentive systems. Paper-based claims and inconsistent communication led to delays, disputes, and disengaged channel partners. To tackle this, the company collaborated with Elevatoz AgriTech to digitize and streamline its dealer engagement strategy.

 

Solution Deployed:

  • Digitized dealer enrollment and incentive tracking
  • Real-time pack-level scanning to validate purchases
  • Automated claim submission and approval workflows
  • Central dashboard for monitoring dealer performance and ROI

 

Results in 4 Months:

  • 1,200+ dealers onboarded across 9 states
  • 4X growth in repeat orders from engaged dealers
  • 93% participation in digital incentive campaigns
  • 47% reduction in manual paperwork and claim disputes
  • Faster, data-driven decision-making for dealer engagement strategies

 

This transformation allowed the company to improve trust, drive repeat business, and operate a scalable loyalty program with greater control and visibility.